Privacy Policy

This Privacy Policy describes how stargrip.myshopify.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.

Device information

  • Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
  • Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
  • Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels [ADD OR SUBTRACT ANY OTHER TRACKING TECHNOLOGIES USED].
  • Disclosure for a business purpose: shared with our processor Shopify [ADD ANY OTHER VENDORS WITH WHOM YOU SHARE THIS INFORMATION].

Order information

  • Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers [INSERT ANY OTHER PAYMENT TYPES ACCEPTED]), email address, and phone number.
  • Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
  • Source of collection: collected from you.
  • Disclosure for a business purpose: shared with our processor Shopify [ADD ANY OTHER VENDORS WITH WHOM YOU SHARE THIS INFORMATION. FOR EXAMPLE, SALES CHANNELS, PAYMENT GATEWAYS, SHIPPING AND FULFILLMENT APPS].

Customer support information

  • Examples of Personal Information collected: [MODIFICATIONS TO THE INFORMATION LISTED ABOVE OR ADDITIONAL INFORMATION AS NEEDED]
  • Purpose of collection: to provide customer support.
  • Source of collection: collected from you.
  • Disclosure for a business purpose: [ADD ANY VENDORS USED TO PROVIDE CUSTOMER SUPPORT]

[INSERT ANY OTHER INFORMATION YOU COLLECT: OFFLINE DATA, PURCHASED MARKETING DATA/LISTS]

[INSERT FOLLOWING SECTION IF AGE RESTRICTION IS REQUIRED]

Minors

The Site is not intended for individuals under the age of [INSERT AGE]. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below to request deletion.

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

  • We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
  • We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
  • [INSERT INFORMATION ABOUT OTHER SERVICE PROVIDERS]

[INCLUDE FOLLOWING SECTION IF USING REMARKETING OR TARGETED ADVERTISING]

Behavioural Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:

  • [INSERT IF APPLICABLE] We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy?hl=en.You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
  • [INSERT IF YOU USE A THIRD PARTY MARKETING APP THAT COLLECTS INFORMATION ABOUT BUYER ACTIVITY ON YOUR SITE] We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies (which you may consent to, depending on your location).
  • [INSERT OTHER ADVERTISING SERVICES USED]

For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:

[INCLUDE OPT-OUT LINKS FROM WHICHEVER SERVICES BEING USED. COMMON LINKS INCLUDE:

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

Using Personal Information

We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.

[INCLUDE THE FOLLOWING SECTION IF YOUR STORE IS LOCATED IN OR IF YOU HAVE CUSTOMERS IN EUROPE]

Lawful basis

Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following lawful bases:

[INCLUDE ALL THAT APPLY TO YOUR BUSINESS]

  • Your consent;
  • The performance of the contract between you and the Site;
  • Compliance with our legal obligations;
  • To protect your vital interests;
  • To perform a task carried out in the public interest;
  • For our legitimate interests, which do not override your fundamental rights and freedoms.

Retention

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.

Automatic decision-making

If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), when that decision-making has a legal effect on you or otherwise significantly affects you.

We [DO/DO NOT] engage in fully automated decision-making that has a legal or otherwise significant effect using customer data.

Our processor Shopify uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you.

Services that include elements of automated decision-making include:

  • Temporary denylist of IP addresses associated with repeated failed transactions. This denylist persists for a small number of hours.
  • Temporary denylist of credit cards associated with denylisted IP addresses. This denylist persists for a small number of days.

[INCLUDE THE FOLLOWING SECTION ONLY IF YOU SELL PERSONAL INFORMATION, AS DEFINED BY THE CALIFORNIA CONSUMER PRIVACY ACT]

Selling Personal Information

Our Site sells Personal Information, as defined by the California Consumer Privacy Act of 2018 (“CCPA”).

[INSERT:

  • CATEGORIES OF INFORMATION SOLD;
  • INSTRUCTIONS ON HOW TO OPT-OUT OF SALE;
  • WHETHER YOUR BUSINESS SELLS INFORMATION OF MINORS (UNDER 16) AND WHETHER YOU OBTAIN AFFIRMATIVE AUTHORIZATION;
  • IF YOU PROVIDE A FINANCIAL INCENTIVE TO NOT SELL INFORMATION, PROVIDE INFORMATION ABOUT WHAT THAT INCENTIVE IS.]

Your rights

[INCLUDE FOLLOWING SECTION IF YOUR STORE IS LOCATED IN OR IF YOU HAVE CUSTOMERS IN EUROPE]

GDPR

If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below [OR INSERT ALTERNATIVE INSTRUCTIONS FOR SENDING ACCESS, ERASURE, CORRECTION, AND PORTABILITY REQUESTS].

Your Personal Information will be initially processed in Ireland and then will be transferred outside of Europe for storage and further processing, including to Canada and the United States. For more information on how data transfers comply with the GDPR, see Shopify’s GDPR Whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.

[INCLUDE FOLLOWING SECTION IF YOUR BUSINESS IS SUBJECT TO THE CALIFORNIA CONSUMER PRIVACY ACT]

CCPA

If you are a resident of California, you have the right to access the Personal Information we hold about you (also known as the ‘Right to Know’), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below [OR INSERT ALTERNATIVE INSTRUCTIONS FOR SENDING ACCESS, ERASURE, CORRECTION, AND PORTABILITY REQUESTS].

If you would like to designate an authorized agent to submit these requests on your behalf, please contact us at the address below.

Cookies

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.

We use the following cookies to optimize your experience on our Site and to provide our services.

Cookies Necessary for the Functioning of the Store

Name Function
_ab Used in connection with access to admin.
_secure_session_id Used in connection with navigation through a storefront.
cart Used in connection with shopping cart.
cart_sig Used in connection with checkout.
cart_ts Used in connection with checkout.
checkout_token Used in connection with checkout.
secret Used in connection with checkout.
secure_customer_sig Used in connection with customer login.
storefront_digest Used in connection with customer login.
_shopify_u Used to facilitate updating customer account information.

Reporting and Analytics

Name Function
_tracking_consent Tracking preferences.
_landing_page Track landing pages
_orig_referrer Track landing pages
_s Shopify analytics.
_shopify_fs Shopify analytics.
_shopify_s Shopify analytics.
_shopify_sa_p Shopify analytics relating to marketing & referrals.
_shopify_sa_t Shopify analytics relating to marketing & referrals.
_shopify_y Shopify analytics.
_y Shopify analytics.

[INSERT OTHER COOKIES OR TRACKING TECHNOLOGIES THAT YOU USE]

The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.

You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as www.allaboutcookies.org.

Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioural Advertising” section above.

Do Not Track

Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

Changes

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Contact

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at [email address] or by mail using the details provided below:

ARC Equipment Inc. Star Grip, 139 S Weber Dr, Chandler AZ 85226, United States

Last updated: [DATE]

If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority. You can contact your local data protection authority, or our supervisory authority here: [ADD CONTACT INFORMATION OR WEBSITE FOR THE DATA PROTECTION AUTHORITY IN YOUR JURISDICTION. FOR EXAMPLE: https://ico.org.uk/make-a-complaint/]

Based on 412 reviews
92%
(378)
5%
(19)
2%
(8)
0%
(0)
2%
(7)
M
Sidewinder 360°
Matthew J Gerber
Sidewinder - Standard

After 10+ years of heavy use (including several years of competitive golf) with Pure Grips (same grip as Star Grips I believe) I finally decided to regrip all my clubs. The Pure Grips were still in great shape, but I wanted to switch from a midsize grip to a standard grip. The Star Grips are tacky, and firm enough for good feel and responsiveness. I dislike thicker, bubble wrap grips, because those grips reduce my clubface awareness. Bought these with a discount code, so much cheaper than Golf Pride grips. Shipping was fast. Had the grips installed at PGA Tour Superstore with 2 wraps under the top hand, and 3 wraps under the bottom hand. Love them.

Good grip for the price

Overall the grips are good. Tacky, feel good and easy to clean and regain grip. Once they get dusty though they are slick.

Only suggestion would be to have some sort of alignment aid vs just a solid color. Nothing crazy just some sort of quick visual aid to line up.

J
Sidewinder 360°
Jeremi Nussbaum
Very Happy Golfer

Star Grip - Sidewinder 360 (Midsize Grip) – Excellent Choice!
I couldn’t be happier with the Star Grip Sidewinder 360 grips. The midsize fits perfectly, and the tacky, comfortable feel really stands out both on the course and at the range. After two full rounds and multiple practice sessions, they’ve proven to be durable and consistent, giving me great confidence with every swing.

The ordering process was smooth too— originally had ordered the black grips, but they were backordered, I was able to switch to gray and have them shipped the same day, which was a nice bonus. Installation was quick and easy at my local shop using an air gun.

If you’re deciding between the Sidewinder 360 and the STX, these are a fantastic cost-friendly option without compromising on quality. Highly recommend for anyone looking to upgrade their set!

M
STX
Mike H.
Quality grips!

I ordered the grey STX grips and they were worth the wait. The ease of installation and the feel of a quality cord grip from a rubber grip. I think they are the best grips I have ever used.

Excellent Purchase

This a great quality product and works as described. Basically plug and play system. The compressor is very quiet and is a very small footprint. I have used this with different grips as well and had no issues. Highly Recommend!!

P
Classic Wrap
Paul Jackson

These are awesome grips- our club pro grabbed one of my clubs during a lesson and was impressed with the quality-easy to install too!

J
Tour Star+ 360°
Jack Egender
Great grips

Nothing but positive things to say about the grips and the company.Very quick to respond to my questions and would love for them to make the Sidewinder in a +360. *****

k
STX
kraig sleaford
very very good

Came to star grip from PURE..was a big fan of the PURE DTX and
Star STX looked to be the logical successor of the DTX in my case. Like the reduced taper..very noticeable. Don't like the very limited color options but that is likely to change in the near future. The tack and the aggressive shape is close to the DTX, but falls a little short. I am a sweater so tack and grip are very important to me. But if I were to regrip all of my clubs right now, my vote would be the Star STX.

R
Tour Star+ 360°
Robert Hunt
Just right...

Star's air install is a true cheat code for grip experimentation. Through weeks of trial and error, I've settled on the Sidewinder on my wedges because of its firmer feel and feedback. The Tour Star+ 360 in contrast provides that lighter feel and texture that helps soften grip pressure promoting a better release on my irons and especially woods. I also REALLY like the reduce taper on the Tour Star+ 360 which has allowed me to go with standard size grip (preferred by my top hand) but then I add three wraps of build tape for an even larger grip for the bottom hand. All of this was flushed out through the experimentation process that had me swapping out grips every week or so. The ease of changing grips gave me the freedom to truly explore. The quality of the grips and the ease of install has me firmly in the Star Grip fan club!

J
Sidewinder 360°
Jansen Meyers
Almost Excellent

I’ve been considering Star Grips for several years. The initial appeal was the ability to install them myself—I've grown tired of paying to have grips installed. As a tinkerer who loves to change things up, this was a big plus. When I saw that a full set purchase included the installation gun, I knew it was finally time to give them a try.

I ordered a set for my irons and wedges. The only remaining decision was whether to leave the old grip tape on or remove it. I installed one grip with tape and one without to test the feel. In the end, I decided to leave the existing tape on—the thickness was perfect. I like the texture of the grip, and the tackiness is solid. I haven’t tested them in the rain yet, so I can’t speak to wet weather performance. Initially, the grips were a little slick, likely due to the manufacturing residue. I gave them a quick wash and they’ve felt great ever since.

Installation:
It was easy—after the first three grips. You really have to get a feel for how to hold the grip and guide it on properly. It’s a loud process, so I wouldn't recommend doing it in your living room like I did! I used a small benchtop suction vise on the kitchen counter, and it worked perfectly.

Now, the downside—shipping and communication.
It took 18 days to receive an order that was marked in stock when I placed it. After 10 days with no update, I called to check in. They answered promptly, apologized, and said the grips were being made that day and would ship the next. Even then, it still took another 8 days. The delay wasn’t a huge issue for me, but it did dampen my excitement a bit.

J
STX
Jason Miller
STX = Solid

Finally got around to installing these on my irons. (Super easy by the way with a portable tire inflator and some soapy water). I only have one round with them, but so far, I'm impressed. I've never played grips with this much texture, but I think I like it. Great job Star Grip!

P
STX
Patrick Dawes
New Stx are great

Soft but still with a lot of texture these are an absolutely great grip. Only thing that will get me switching is if they did some jumbo sized ones or some new color options so as soon as those come out I’m sure I will be getting some more

M
Tour Star+ 360°
Mike Benda
Great grips

Wonderful grips ….. even better than they claimed them to be. Absolutely thrilled with this product.

A
STX
Anonymous
Great feel

I love the texture of these grips way better than the Pure grips I replaced. I play in high humidity and it seems like the more I sweat, the tackier the grips get!
Installation was a breeze

M
Sidewinder 360°
Michael Mathews
Ballooning

I insulted them on my whole set. They look and feel great. My only problem was I had a couple balloon on me. When I tried taking two of them off they expanded like a balloon.

g
Putter Grip
gene pernicano
not yet.

i am dealing with a slight health issue and havent been able to even use them yet,a real bummer!will let u know later ,they look and feel great!

G
Sidewinder 360°
Gary Higgins
Used Star Grip For Years

I've been using Star Grip Sidewinder 360's for years. The feel is great and they last for a long time. They are easy to keep clean and retain the tacky feel.

J
Sidewinder 360°
Jimmy Miles
Sidewinder - Midsize

Recently changed my grips over to Star Sidewinders. They offer a soft feel. Glad I made the switch to Star grips.

G
STX
Gary syme
Very nice

I'm a first time buyer of Star Grips. Tried the STX and after using them for 4 or 5 rounds, I'm sold. They don't move around, and are very tacky. Installation with the free installation tool was very easy after the first couple of clubs. It took longer to clean the old stuff off than to install the new ones. I'll be back!

Sidewinder golf grips

I don’t wear glove for over 15 years this is the one. I’ve tried (mcc, winn, cp2, etc). It doesn’t slip out of my hand. When raining just have a dry towel handy in few seconds it becomes tacky.

No grip is perfect but this one sidewinder agrees with me.

J
Classic Wrap
Jonathan
Best Wrap Grip IMO

I like to put Wraps on my woods. GP's feels plasticky, but Star's is nice and soft while maintaining plenty of grip. Really great option if you like the shape and feel of Wraps but didn't like GP's plasticky surface feel.

Love Star!

This is my first purchase from Star after having used the other solvent free brand (Pxxx) for years. I'm so glad I found Star. These grips have some of the best tactile feel in the industry, they're durable, and they're confidence-inspiring in the hands. They feel tackier and softer (but not squishy) than GP and Lamkin versions. Great grip.

M
Sidewinder 360°
Mark Pessolano
Star Sidewinder 360 grip

I have played three rounds with these new grips. The grips have a nice feel and getting use to them, but I wish I had used a couple of wraps of build up tape for my right hand. They are thinner than what I usually played in the past. I do not have the air installation gun so I put them on the old way with tape and grip solvent. I may purchase the gun for future installations.

S
STX
Salvatore

All grips feel okay but i do have an issue with my sand wedge where the grip at the tapered end is not fitting and does slide. All others feel stable, but I have not used them in full practice yet.

This may happen on shafts which have a .580" butt diameter, which is common on some brands of wedges. The easiest fix is to put a few wraps of build-up tape under the grip, usually 3-4 wraps depending on the thickness of the tape, to make the shaft the same diameter as the inside of the grips which are .600".

Love it